Accessibility Statement

We work hard to keep our website and store accessible for all.

Accessibility Statement

Commitment to Accessibility
Hot Licks is committed to ensuring digital and physical accessibility for all people, including those with disabilities. We comply with the Americans with Disabilities Act (ADA), California’s Unruh Civil Rights Act, and AB 1757 (Accessibility for All Californians Act). We continually improve the user experience for everyone and apply relevant accessibility standards.

Digital Accessibility
We strive to make our website and online services accessible and usable for all visitors. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Third-Party Content
Some content or applications on our site may be provided by third parties. While we cannot control all such content, we make reasonable efforts to work with these providers to ensure accessibility.

Physical Store Accessibility
Our physical store includes accessible entrances and service areas. If you require additional accommodations during your visit, please contact us in advance or upon arrival and we will make reasonable modifications to assist you.

Ongoing Efforts
We regularly test our website using assistive technology (such as Avada Accessibility), conduct audits and updates, and welcome user feedback to identify and address potential barriers.

Feedback & Assistance
We welcome your feedback on the accessibility of our website or stores. If you encounter any accessibility barriers or need assistance, please contact us:

• Email: orders@hotlickssauces.com
• Phone: 888-766-6468
• In person: 853-A W. Harbor Dr, San Diego, CA 92101 (store hours)

We aim to respond to accessibility-related feedback within 3–5 business days and to address issues as quickly as possible.

Disclaimer
This statement reflects our good-faith efforts to comply with applicable laws and standards. Hot Licks is committed to continual improvement.